ArtistWorks Customer Service

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  • How do renewals work?

    Your subscription is set to renew automatically at the full price at the end of the term. The subscription will continue to renew automatically until you cancel the auto renewal from your account p...

  • I can't log into my account

    The Log In link is in the top right corner of the website. For mobile/tablet users click the person icon, the link to log in will appear below the form. If you've forgotten your password, just foll...

  • Does ArtistWorks offer lessons through the public library system?

    OverDrive is the exclusive provider of ArtistWorks' online music and art instruction to the public library system. Our instruction content is presented to public libraries in the English speaking w...

  • Can I download the lessons?

    Our video content is available for streaming on our website. We do not offer downloading of the lessons or Video Exchanges. Our method of learning is made more valuable by a "two-sided learning con...

  • Do you offer backing tracks or tablature?

    Yes, ArtistWorks is happy to offer free backing tracks and tablature/notation as a resource for each of our subscription plans. These resources can be found under the "Study Materials" tab in your ...

  • Can I study with multiple teachers on one subscription?

    Our subscriptions give you access to the teacher of your choice for the duration that you select during checkout (and will continue to auto-renew thereafter). We do not currently offer a subscripti...