ArtistWorks Customer Service

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  • My account is expired. How do I rejoin?

      To rejoin ArtistWorks, please do the following: Go to www.artistworks.com. Select the course of interest by clicking on 'Courses' or 'Instructors' along the top of the page. After selecting the ...

  • How do I redeem a gift certificate?

    Gift Certificate Basics: Gift certificates are available for 3, 6, and 12 month memberships only. Gift certificate codes do not expire. They are valid until they are redeemed. The 'time' on the m...

  • What if I don't feel comfortable submitting a video to my teacher?

      ArtistWorks highly encourages all students to participate in Video Exchanges (VEs). Submitting videos to your teacher ensures that you'll get the personalized and constructive feedback you need t...

  • Can I submit a video to my teacher that isn't part of a lesson topic?

    We think the lessons are a great place to start when deciding what you'd like to submit to your teacher. But it's expected that your conversation with the artist will evolve and expand to topics th...

  • Can I download the lessons?

    Our video content is available for streaming on our website. We do not offer downloading of the lessons or Video Exchanges. Our method of learning is made more valuable by a "two-sided learning con...

  • Do you offer backing tracks or tablature?

    Yes, ArtistWorks is happy to offer free backing tracks and tablature/notation as a resource for each of our subscription plans. These resources can be found under the "Study Materials" tab in your ...

  • Do I have to study the lessons in order?

    Nope! When you join a school, you will have access to all of the recorded lessons from your teacher. The curricula have been crafted to progress through the skills from beginner to advanced and you...

  • Can I study with multiple teachers on one subscription?

    Our subscriptions give you access to the teacher of your choice for the duration that you select during checkout (and will continue to auto-renew thereafter). We do not currently offer a subscripti...

  • Help! I've lost my password.

      Don't panic! We have you covered. If you've forgotten your password, just follow the steps below: Go to the ArtistWorks website and click the “Log In” tab at the top of the page. Click on "Forg...

  • What materials do I need to purchase for Piano School with Christie Peery?

    You will need to purchase additional materials to participate in Classical Piano with Christie Peery. This is common for almost any piano or music school you join.  The materials you'll need to pur...