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Latest activity by ArtistWorks_Support
  • ArtistWorks_Support created an article,

    What are the Terms and Conditions for using this site?

    You can find our complete Terms and Conditions here.   

  • ArtistWorks_Support created an article,

    How do I sign up or join ArtistWorks?

      Go to the main page at, Click 'Log In' in the upper right corner of the page and click Sign Up along the bottom of the pop up, Provide us with some basic information and sele...

  • ArtistWorks_Support created an article,

    I just joined. How do I navigate through the site?

    Welcome to ArtistWorks! If you need help navigating through the site to access lessons, study material, or communicate with other students, then you should watch our Site Orientation video.  You ca...

  • ArtistWorks_Support created an article,

    How do I transfer a video from my Android device to my computer?

    Note: Some of these steps work only on Android 9 and up. Learn how to check your Android version.     Windows computer:   Move files by USB Unlock your Android device. With a USB cable, connect ...

  • ArtistWorks_Support created an article,

    Video Keeps Buffering - Adjusting Video Playback Quality

    Note: This feature may not be available in Safari or older versions of Chrome and Firefox.  If you're experiencing problems with video lessons that keep buffering, it may be helpful adjusting the v...

  • ArtistWorks_Support created an article,

    What is the Music Certificate Program?

    The certification program(s) is a rigorous structured learning path for students that want a more structured approach to learning. While many people enjoy learning at their own pace in our regular ...

  • ArtistWorks_Support created an article,

    How do I purchase a separate subscription for a different music school?

    There are two methods by which you can purchase a separate subscription under the same account. (If you are looking to purchase a subscription using a coupon code for the same school, please see re...

  • ArtistWorks_Support created an article,

    How do I transfer videos from my iPhone or iPad to my computer?

    Original documentation can be found here - Import to your PC: You can import photos to your PC by connecting your device to your computer and using Windows...

  • ArtistWorks_Support created an article,

    Help! I can't redeem my gift card certificate.

    First, follow these steps to begin the checkout process: Go to . Make a selection under the Courses or Instructors tabs, and choose a subscription plan (standard options are 3,...

  • ArtistWorks_Support created an article,

    Where do I enter my promotional code or gift card?

    You can find the "Promo Code / Gift Card" field on the second part of our checkout process.   From inside the checkout page, and once you are logged in, you will see the field on the right side of ...