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Student Q&A

Technical Questions

  • How do I transfer a video from my Android device to my computer?
  • Video Keeps Buffering - Adjusting Video Playback Quality
  • Adjusting your video lesson speed.
  • How to perform a speed test
  • My video is sideways or upside down. How can I fix this?
  • How do I record on an iPhone or iPad?
See all 10 articles

Video Exchanges

  • How do I transfer videos from my iPhone or iPad to my computer?
  • How do I know if my video was successfully submitted and/or responded to by my teacher?
  • How do I submit a video to my teacher?
  • What is the difference between a student video and a Video Exchange video?
  • Can I do a private Video Exchange with my teacher?
  • I uploaded a video but now I want to delete it.
See all 8 articles

Memberships

  • How do I purchase a separate subscription for a different music school?
  • I'm already an ArtistWorks student. Can I use a coupon code to extend my current subscription?
  • How can I refer a friend to ArtistWorks to receive a free month?
  • How do I update or change my account and payment information?
  • Why am I enrolled in a school I didn't purchase? And, why can't I find my music school?
  • What is the refund policy?
See all 13 articles

Frequently Asked Questions

  • I just joined. How do I navigate through the site?
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