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  1. ArtistWorks
  2. Customer Questions

Customer Questions

Frequently Asked Questions

  • How do I renew an account that has expired?
  • How do I sign up for another year with a discount?
  • Can I use a discount to extend my current membership?
  • How do I navigate the website?
  • How do I use a discount code to add more time to my subscription?
  • Can I switch to another course?
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Memberships

  • How do I add more time to my account?
  • How do I cancel the automatic renewal on my subscription?
  • If I take advantage of a promotion will the time be added to the end of my current subscription?
  • I can't log into my account
  • How do I renew at the same discount price I signed up with?
  • I added 12 months to my current subscription and want to make sure that it extended my time correctly. Where do I check?
See all 9 articles

Video Exchanges

  • Can I send a video to my teacher on a topic outside of the lessons?
  • How long does it take for a teacher to respond to a video?
  • How do I scroll to see more Video Exchanges?
  • How do I know if my video was successfully submitted and/or responded to by my teacher?
  • I'm having trouble uploading a video for my teacher.
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