In order to keep you learning without interruption, all of our memberships are set to renew automatically. Your original payment method will be charged at the end of your current billing period and we will continue to renew your enrollment until you cancel the subscription.
Per our Terms of Service, we do not offer refunds so it is important that you cancel the auto renewal prior to the next charge date. If you have decided to stop your lessons, here is a link to the FAQ topic on how to cancel automatic renewal.
Canceling the auto renewal will not result in immediate loss of service so you will have access to your subscription until the end of the current billing period. Your profile information and content will be waiting for you when you decide to rejoin.
Comments
6 comments
Pretty sneaky business on your part, setting all memberships to auto renew, not giving notice, and having a "no refund" policy.
I've subscribed for 5 weeks and still haven't been able to view one lesson. This is a ripoff!!!!!!
This is the biggest waste of 279 dollars I've ever spent!!!!!
We took a few lessons, lost interest and didn't sign in for months. This morning I found a charge for $240 on my credit card. I trust this charge will be cancelled - we did not receive notice that the subscription was renewing. That's a very dubious practice.
Agreed on the automatic renewal - pretty sneaky! No where was this mentioned before. You'll lose more potential students than gain because I would never recommend any business that does such things.
Automatic renewal with no notification & no refund. Sneaky. A good way to lose a lot of business. You just lost mine.
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