The turnaround time for videos will depend on how many videos are waiting in the queue ahead of yours, your teacher's schedule, and how busy they are with tours, recording, life, etc. These factors make a huge difference, but the average time for a video response is 1-3 weeks.
You may only submit one video at a time for your teacher's review. You will not be able to submit additional videos if you already have a video waiting in your teacher's queue. Once your teacher responds with a VE, you'll be able to send them your next video.
Comments
25 comments
One to three weeks is a large range .... How do you know where you are in the tutors queue?
The response time is most often between 7 - 14 days, so it is within the second week. The students aren't able to know where they are in the queue but we monitor all of the queues and coordinate with the artists to make sure they are able to respond to the videos in the expected timeframe.
I would like the option to pay more per month for weekly video exchanges. Hard to advance without the feedback at least weekly. The whole point is for feedback. I can get lessons anywhere on the net...
Agree with dmschultz! I've been a loyal customer for several years with two "loyalty stickers" to prove it. 2-3 weeks is way too long to wait for feedback. The whole point IS timely feedback. I live in rural Montana and there isn't a competent classical guitar teacher within 300 miles of me. I appreciate Jason's efforts, and I enjoy the opportunity to "study" with such an accomplished musician, and the lessons are very well done, but without timely feedback this is just video lessons on the internet, which as dmschutz has pointed out can be gotten anywhere. At $90 every 3 months, I'm not getting much bang for my buck! You need to find a way to do better.
I agree that the turnaround time is TOO LONG. I wish I had known this before signing up. I really like Tony's lessons, but the long turnaround time is discouraging.
Yikes! My friend, plays piano, gave me a gift certificate for Christmas gets a quick response from Hugh Sung. I play flute. I uploaded my first video/placement 5 days ago. I have been giving "shout-outs" to find an e-mail address to mail the version of music I was playing, but no answer yet. Where to I mail Jeff my music version? (3 weeks for a response, really?)
I must admit, tintin makes a valid point. We are getting an incredibly good price for access to excellent instructors. If we want quick response, we can pay for private instruction, which is much more expensive.
There are many teachers here. Some are active with the students like Hugh Sung, and my teacher who responded last on Dec. 19th to some students, and then before that April 2015. His updates are dated August and September 2014! That's right 2014. Very, very few video responses but mostly short written memo. I sent my first video December 4th and today is Jan. 14th and not a a response yet. Tintin writes, "Wake up and smell the coffee!" Since Dec. 4th I have drank enough coffee to keep Juan Valdez working overtime. I gotta get outta here!!
I just wish that the website would have made it known how often the teachers are online. I understand that they are busy and I really don't think it's the fault of the instructors, but my video has been sitting here for over two months. I now find myself making monthly payments on the off chance that I'll log on and find feedback waiting for me. I found the instructional videos very helpful, but have viewed most of them by now. The last "Monthly message" submitted by Mr. Khaner was over two years ago.
I'm just jazzed to be studying with Chuck Loeb. It is obvious he is busy man with tours and such. Taking that into account, just happy to be here.
Guess they should change that to "Paul Gilbert, Mike Marshall and Jason Vieaux", who apparently has a turnaround time of more than 2 months according to the latest postings on the Classical Guitar School forums.
The problem as I see it is that they are marketing the teachers as much as the courses. Subscribers expect interaction with those particular people and in some cases they are victims of their success and can't or won't keep up. I wouldn't be surprised if some or all of the big name teachers are getting a cut of every fee but it isn't right to keep taking the money when you aren't willing/able to provide what was promised.
Why hasn't ArtistWorks been responding to this?
Yes, but you are getting an hour of that teacher's time and you get instant feedback, without having to wait three weeks. For some more advanced students that might work, but I really need that attention. I've just started taking lessons via webcam and the first one was extremely helpful. He is a world-class guitarist and teacher and only charges $30 for 30-minute lesson. He gave me my first lesson, one hour, for free because of some little snafu we had. I wasn't sure how well having a lesson over webcam would work but it was fine, and beat having to pack up my gear and lug it to my lesson, etc., etc.
Having said that, let me say that Jason's instruction is also helpful, the time lag just isn't for me. I actually got to attend a master class he was teaching and was very impressed to see and hear him in person. The three students he worked with were all pretty advance, so I didn't get much that I could use. Much of it was on interpretation of the particular pieces they had prepared, but I still enjoyed the experience. I also met Jason and he was great and very enthusiastic about me working with another teacher as he still thinks that it the best way for most people to learn. Hope I'm not misquoting him. What I want to leave you with is that I am glad for my experience with Jason and ArtistWorks and am very impressed with him as a person and a musician. I'm also looking forward to working with Douglas Niedt.
Yes, but you are getting an hour of that teacher's time and you get instant feedback, without having to wait three weeks. For some more advanced students that might work, but I really need that attention. I've just started taking lessons via webcam and the first one was extremely helpful. He is a world-class guitarist and teacher and only charges $30 for 30-minute lesson. He gave me my first lesson, one hour, for free because of some little snafu we had. I wasn't sure how well having a lesson over webcam would work but it was fine, and beat having to pack up my gear and lug it to my lesson, etc., etc.
Having said that, let me say that Jason's instruction is also helpful, the time lag just isn't for me. I actually got to attend a master class he was teaching and was very impressed to see and hear him in person. The three students he worked with were all pretty advance, so I didn't get much that I could use. Much of it was on interpretation of the particular pieces they had prepared, but I still enjoyed the experience. I also met Jason and he was great and very enthusiastic about me working with another teacher as he still thinks that it the best way for most people to learn. Hope I'm not misquoting him. What I want to leave you with is that I am glad for my experience with Jason and ArtistWorks and am very impressed with him as a person and a musician. I'm also looking forward to working with Douglas Niedt.
No, I wasn't at GFA, it was at Guilford College in Greensboro, NC. He is there for two weeks (save for a trip up north for a cocert) at the Eastern Music Festival.
You say in your explanation that there are only 2 schools with a limit of one video upload but I tried to upload a second video to Ukulele with Craig Chee and Sarah Maisel and received a message saying I had to wait for the first one to be processed. Maybe the message needs updating.
I understand that each response takes time, and that the teachers have to answer every video sent in, but it is a bit frustrating that I can't upload more than one video at a time. I am no longer allowed to send in another video until the first one has been replied to. I decided to use Artistworks because it specifically said that you could send in as many videos as you want. But now, I can only send one in every 3-4 weeks. Mike Block's beginner course has eighty something videos, if I send one every three weeks, I can only send in 17 videos. It would take me four years to complete the beginners course. That's not worth it. The classes are good, the feedback is good, but the time it takes is bad.
Upside, the materials and lessons are solid and worthwhile. The downside, it's really all about the feedback. It's what separates this from working on your own out of the Phillips book or Kentucky Fiddle Tunes. A week a tune is a decent amount of time to polish familiar standards like "The Cuckoo" or "Red Haired Boy." Maybe I should skip ahead to Advanced, but I'm trying to focus on fundamentals and clean up some habits picked up though a more-casual approach.
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