Help! I can't redeem my gift card certificate.

If you're experiencing issues redeeming your gift card certificate code, make sure you have done the following prior to contacting Customer Service:

1. Go to www.artistworks.com .
2. Choose a music school under the Courses or Instructors tabs. Choose a subscription plan (3, 6, or 12 months).
3. Follow the prompts through the Checkout pages to create your account or use an existing account.
4. On the Checkout page that asks for your contact information and billing information, look to the right side of the page:
   1. Enter your gift card code in the promotional code/gift card code field.
   2. Click the purple "Apply" button.
   3. You should now see your reduced price subscription fee.

If you have tried this and find there is an error, please contact Customer Service at [e-mail] or call 800-326-5596.